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Privacy Policy

Plumbing & Heating
 

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Introduction

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Oxheat Limited ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.oxheat.co.uk (the "Site"), and when you use our services.

Information We Collect

We may collect and process the following data about you:

  1. Personal Identification Information: Name, address, email address, phone number, and other contact details.

  2. Technical Data: IP address, browser type, version, time zone setting, browser plug-in types and versions, operating system, and platform.

  3. Usage Data: Information about how you use our website, products, and services.

  4. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Collect Your Information

We collect information in the following ways:

  1. Direct Interactions: You may give us your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

  2. Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.

  3. Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

How We Use Your Information

We use your personal data for the following purposes:

  1. To Provide and Improve Our Services: To perform the services you request and to improve our offerings.

  2. To Manage Our Relationship with You: To provide customer support, notify you about changes to our terms or privacy policy, and to ask you to leave a review or take a survey.

  3. To Administer and Protect Our Business and Website: To troubleshoot, data analysis, testing, system maintenance, support, reporting, and hosting of data.

  4. To Deliver Relevant Content and Advertisements: To provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about.

  5. To Comply with Legal Obligations: To comply with legal or regulatory requirements.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, or erase your personal data, and the right to object to or restrict processing of your personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

© 2024 oxheat Limited │Company Reg No: 15410173

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